A free service that assists people in vulnerable situations and non-self-sufficiency, supports families in finding caregivers for non-autonomous people, the elderly, or the disabled, provides information on available services, and helps with job placement in the caregiving field. The “Comitato dei Sindaci del Distretto 4—Ovest Veronese” continues to support the Family Assistance Desk, which has helped 900 families in 2023 thanks to its four offices in the Veronese Municipalities of Bussolengo, San Pietro in Cariano, Garda, and Villafranca.

What does the Family Assistance Desk do?

The desk assists families in identifying the best caregiver to match their personal care needs and addressing any issues over time through ongoing monitoring of individual circumstances. The desks collaborate with local health and social services to offer an effective response to the needs of those who are in fragile and non-self-sufficient conditions. Furthermore, they help family caregivers by gradually improving their abilities and providing opportunities to engage in training courses.

Service Statistics

“Each year,” reports Ulss 9, “the Service in District 4 responds to the requests of approximately 900 families through in-person and phone consultations, referrals to local services, assistance in assessing needs and organizing care activities, monitoring the care relationship and the well-being of the person receiving assistance, and mediating potential conflicts. The center also receives around 150 applications each year from caregivers looking for jobs, evaluating their abilities, caregiving experience, and attitudes.”

Where to find the desks

The Consorzio Solco Verona co-manages the Family Assistance Desks in District 4—West Veronese, which are located at four sites provided by local administrations and are open on the following days and times:


Monday from 2 p.m. to 5 p.m. and Wednesday from 9 a.m. to 1 p.m.

Tel: 348 9942463; email: sportellobadanti.aulss9@solcoverona.it

San Pietro in Cariano

Monday from 3 p.m. to 7 p.m. and Wednesday from 9 a.m. to 12 p.m.

Tel: 342 6045112; email: sportellobadanti.aulss9@solcoverona.it


Thursday, from 9 a.m. to 1 p.m.

Tel: 324 8168113; email: sportellobadanti.aulss9@solcoverona.it


Tuesday from 2 p.m. to 5 p.m. and Friday from 9 a.m. to 12 p.m.

Tel: 337 1096396; email: sportellobadanti.aulss9@solcoverona.it